Resume

Sydney, New South Wales, Australia

• Coordinated QA and iterated on prototype for Crown Lands NSW, in one of the first customer facing government chatbot projects in NSW
• Developed deep understanding of Microsoft Copilot Studio and accessory suites (Power Flow/Automate/Azure Microservices)

Sydney, New South Wales, Australia

• Enhanced data integration by designing and implementing an end-to-end data pipeline in Google Cloud Platform (GCP) for historical web analytics across Education owned domains
• Delivered actionable insights via custom data capture and analysis/visualisation in Google Marketing Platform (GA4, GTM, Looker, AdSense)

• Drove administrative efficiency by developing an AI powered email drafter utilising retrieval augmented generation (RAG)
• Designed and implemented all HR functions for an incoming cohort of 15+ employees

Sydney, New South Wales, Australia • Hybrid

• Developed and iterated, through consulting with relevant Business Partners, an Excel data visualisation tool
• Aligned employee needs with organisational needs to consistently deliver an essential public service

Bachelor of Science Psychology

University of New South Wales (UNSW)